Privacy & Cookie Policy
Your privacy is very important to Noonmar. We are committed to protecting your personal data and rights in accordance with the highest applicable legal standards, including the EU GDPR, CCPA/CPRA, Gulf data protection regulations (Saudi PDPL and UAE Federal Decree Law No. 45), and Türkiye's KVKK.
By using our services, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, please stop using the site. We may periodically update this policy and will publish revisions with an updated effective date.
Data We Collect & How We Use It
Information you provide directly
When you create an account or place an order, we collect data such as your name, contact information (email, phone), billing/shipping address, and payment details — used to fulfill orders, provide services, and communicate with you.
Information collected automatically
When you visit our site, we automatically collect your IP address, device and browser type, pages visited, and session duration through cookies and analytics tools — used to improve performance and personalize your experience.
Information from third parties
We may receive data from delivery companies, payment gateways, or social login providers. All external data is handled in accordance with this policy.
Purposes of use
Order Fulfillment
Processing, delivering orders and providing after-sales support.
Analytics & Improvement
Understanding user preferences and improving site performance.
Targeted Marketing
Displaying relevant promotional content (with your consent).
Compliance & Security
Legal compliance, fraud detection, and rights protection.
Cookie & Tracking Technologies
We use cookies and tracking tools to deliver a better browsing experience:
Tools we use
How to manage your cookies
- Accept or reject non-essential cookies via our privacy banner
- Adjust your browser settings to block or delete cookies
- Use opt-out tools like YourOnlineChoices
- We honor "Do Not Track" (DNT) and Global Privacy Control (GPC) signals
Data Sharing & Disclosure
Noonmar never sells your data. We share it only in the cases below — all partners are contractually bound to protect your information:
Service Providers
Payment processors, shipping carriers, hosting and analytics partners.
Affiliates & Partners
For internal operational purposes only.
Regulatory Authorities
When legally required or to protect rights.
With Your Consent
For joint promotions or partnership programs.
International Data Transfers
Your data may be stored or processed outside your jurisdiction. We ensure adequate protection through:
- GDPR: Standard Contractual Clauses (SCCs)
- KVKK: User consent or official authorization
- Gulf regulations: Applicable national regulatory mechanisms
Contact us at [email protected] to request details on current safeguards.
Data Security
We protect your data using robust technical and administrative measures:
In the event of a data breach, we will notify affected users and relevant regulators within legally required timeframes (e.g., 72 hours under GDPR).
Your Rights
You have the following rights regarding your personal data:
California residents: You may opt out of the sale or sharing of your personal data under CCPA/CPRA.
To submit a request: [email protected] or via our contact form → select "Privacy".
Data Retention
We retain data only for the legally required periods. Once expired, data is deleted or anonymized:
| Data Type | Retention Period |
|---|---|
| Orders & invoices | 5–7 years (legal/tax requirements) |
| Marketing data | Until you unsubscribe |
| Customer support records | Up to 2 years after ticket closure |
| Analytics data | Typically 14 months |
External Links & Children's Privacy
Our site may contain links to third-party websites. We are not responsible for their privacy practices — please review their policies before providing any personal information.
Noonmar's services are not directed at children under age 13. We do not knowingly collect data from minors. If you believe we have done so in error, please contact us immediately.
Policy Updates
We may revise this policy periodically to reflect legal, technical, or operational changes. The date at the top reflects the most recent update. We will notify you of any material changes as required.
Legal References
This policy complies with the following regulations and their latest amendments:
Get in Touch
Our team is here to help with any questions or privacy-related requests.