Noonmar · Finest Turkish Products

Terms of service

Last updated: May 29, 2025

Welcome to Noonmar! These Terms & Conditions form a legally binding agreement between you ("Customer," "Buyer," or "You") and Noonmar ("the Platform," "We," "Us," or "Our"), the operator of Noonmar.com and its associated applications and services.

By using our website, app, or services, or by creating a buyer account, you agree to these Terms along with our Privacy & Cookie Policy, Shipping & Returns Policy, and all other published guidelines. If you do not agree, please do not use the Platform.

1

Account Creation

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Eligibility

You must be of legal age (usually 18+). Minors may use the Platform under parental supervision.

Accurate Info

All registration information must be correct, up-to-date, and complete.

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Your Responsibility

You are responsible for maintaining account confidentiality and all activities under your account.

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Data & Privacy

By registering, you agree to our handling of personal data per our Privacy Policy (GDPR, CCPA, UAE & Turkish law).

Please notify us immediately of any unauthorized use of your account. Noonmar is not liable for misuse resulting from your failure to safeguard your credentials.


2

Purchases & Payments

Product Availability

Orders are subject to availability and price confirmation. If an item is unavailable, we will suggest alternatives or issue a full refund.

Prices & Checkout

Prices displayed may exclude shipping, taxes, or customs fees, which are added at checkout. You agree to pay all applicable charges. We accept secure payments through multiple methods.

⚠️ Duties & Taxes: Customers are responsible for any customs duties or local taxes applicable at the destination. These costs are not included in our pricing.

Order Confirmation & Cancellation

Binding order: After confirmation and successful payment — email confirmation provided
Cancel by customer: Allowed before shipping by contacting us
Cancel by Noonmar: Reserved right for stock issues, pricing errors, or suspected fraud — full refund applies
After shipment: Refer to our Shipping & Returns Policy

3

Shipping & Delivery

All shipping processes are governed by our Shipping & Returns Policy. Please ensure your delivery address details are accurate and complete.

📦 Damaged Shipments: If your order arrives damaged, report it within 24 hours by email with photos. See our Shipping & Returns Policy for full details.

Noonmar is not responsible for delivery delays or loss resulting from incorrect address information provided by the customer.


4

Returns, Exchanges & Refunds

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COD Orders

Cash on Delivery orders are not eligible for return or exchange.

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Prepaid Orders

Return allowed within 14 days if item is defective and meets return conditions.

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Conditions

Item must be unused, undamaged, in original packaging. Special conditions for cosmetics and clothing.

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Refunds

Processed within 7–30 working days to the original payment method after approval.

Non-Returnable Items

Perishables Custom-made goods Used or incomplete items Bridal & evening wear Underwear

Noonmar is not responsible for currency conversion losses on refunds.


5

Intellectual Property

All content on the Platform — including text, images, logos, product descriptions, and design elements — is the exclusive property of Noonmar or its licensed third parties and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or use of any content is strictly prohibited without prior written consent from Noonmar.


6

Use of the Platform

You agree to use the Platform legally and in compliance with these Terms, respecting the rights of other users and third parties.

User Content

By submitting reviews or comments, you grant Noonmar a royalty-free, non-exclusive license to use, display, and distribute such content. You are responsible for ensuring your content complies with applicable law and does not infringe third-party rights.

Prohibited Activities

Harmful or illegal activity
Unauthorized data scraping
Submitting false information
Circumventing security measures
Impersonating others
Spamming or phishing

7

Disclaimer & Limitation of Liability

The Platform is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure access to the Platform at all times.

⚖️ Liability Cap: Noonmar's total liability to you is limited to the amount you paid to us in the past 12 months. We are not liable for indirect, incidental, or consequential damages.

Indemnity

You agree to indemnify and hold Noonmar harmless from any claims, losses, or expenses (including legal fees) arising from your use of the Platform, breach of these Terms, or infringement of any third-party rights.


8

Account Termination

We reserve the right to suspend or permanently terminate your account without prior notice if you breach these Terms or are suspected of fraudulent activity.

Upon termination, provisions relating to intellectual property, indemnity, disclaimer, and limitation of liability shall continue to apply.


9

Governing Law & Dispute Resolution

These Terms are governed by the laws of the country where Noonmar is headquartered.

Step 1 — Amicable Resolution: We encourage resolving disputes directly and in good faith before escalation.
Step 2 — Arbitration or Courts: Unresolved disputes may proceed to arbitration or local courts at our discretion.
Waivers: You waive the right to jury trials and participation in class action lawsuits.

10

General Provisions

Provision Details
Modifications We may update these Terms at any time. Continued use constitutes acceptance of changes.
Severability If any provision is deemed unenforceable, the remainder remains in full effect.
Waiver Failure to enforce any provision is not a waiver of that right.
Entire Agreement These Terms, Privacy Policy, and Shipping & Returns Policy represent the full agreement between you and Noonmar.